Tuesday, September 13, 2016

Troubleshooting:Cannot access one of my hotmail accounts and error- "cannot display web page message” Error

Cannot access one of my hotmail accounts and error- "cannot display web page message”

problem with live.com
i accidentally hit something in my inet explorer window now ican't access one of my hotmail accounts & can't fix i keep getting "cannot display web page msg

Solutions to the Problem Cannot access one of my hotmail accounts and error- "cannot display web page message”

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Hi Katamon,
 
1.   Are you able to access other websites without any issues?
 
2.   What version of Internet explorer are you using?
 
Step 1: If you are experiencing this issue on all the websites or more frequently, you may want to follow the steps mentioned in the link below
 
You receive an error message in Internet Explorer: "Internet Explorer cannot display the webpage"
http://support.microsoft.com/kb/956196
 
Step 2: If this issue is confined to Hotmail only, you may post your query here on Windows Live Forums which focuses on such issues
 
Windows Live Forum -http://windowslivehelp.com/community/
Thanks and Regards:
Ajay K
Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

Run CHKDSK
  • Go to the Start button.
  • In the Search box, type "cmd" (without quotes) and press Enter.
  • At the command prompt, type "chkdsk /r /f" (without quotes) and press Enter.
  • Restart your computer.

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