Wednesday, September 21, 2016

Computer freezes when Internet Explorer 9 is closed

Computer freezes when Internet Explorer 9 is closed

Original title: when istop explorer my pc freezes
 
 
after icome off the internet my computer freezes and wont start  i have to shut it downwhen istop explorer my pc freezes

Keys to the Problem Computer freezes when Internet Explorer 9 is closed

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Hi,

1.     Did you make any changes on the computer prior to the issue?
2.     Do you face any issue with
Internet Explorer when browsing the internet?
3.     Does it happen with other applications as well?
 
Method 1: Safe mode with networking and clean boot
 
Check if the issue persists in safe mode with networking.
If the issue does not persist in safe mode
with networking then check if the issue persists in clean boot.
Step 1: Safe mode with networking
Safe mode with networking starts Windows with a limited set of files and drivers with networking.
Startup programs don't run in safe mode, and only the basic drivers needed to start
Windows are installed.

Refer the site:
Start your computer in safe mode
http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode
 
Step 2: Clean boot
When the computer is started in clean boot, non Microsoft programs will not be started and any interruption from them would be avoided.
Refer the site mentioned below:
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.microsoft.com/kb/929135.
 
Note: Once you are done with clean boot, follow step 7 in the article to set your computer back to normal startup.
 
Note: If in case you are connected through a wireless connection then when you start the System Configuration Utility to perform clean boot, click Startup & Services tab one at time and ensure wireless related
entry is Checked (Enabled).
 
Method 2:
Refer the site:
Windows 7 hangs or freezes
http://support.microsoft.com/kb/2681286
Note: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.
 
Also, try to get event viewer information.
Refer the sites mentioned below:
Open Event Viewer
http://windows.microsoft.com/en-US/windows7/Open-Event-Viewer
 
What information appears in event logs (Event Viewer)?
http://windows.microsoft.com/en-US/windows7/What-information-appears-in-event-logs-Event-Viewer

Tweak IE Options
  • Open Internet Explorer.
  • Go to "Tools > Internet Options > Advanced Tab".
  • Uncheck "Enable third-party browser extensions".
  • Click "Apply".
  • Reboot your computer.

Another Safe way to Repair the Problem: Computer freezes when Internet Explorer 9 is closed:

How to Fix Computer freezes when Internet Explorer 9 is closed with SmartPCFixer?

1. You can Download SmartPCFixer here. Install it on your computer. When you open SmartPCFixer, it will perform a scan.

2. After the scan is done, you can see the errors and problems need to be fixed. Click Fix All.

3. The Fixing part is finished, the speed of your computer will be much higher than before and the errors have been removed.


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