Bigpond (Telstra) Mobile Broadband USB - not detected
I am wondering if anyone has experienced the same problems that I'm having with a TelstBra Broadband USB. I had great difficulty loading onto my laptop - kept getting messages saying that some of the software wouldn't install. After much fiddling and frustration
I managed to get it to load up and it worked fine. However, now when I turn the laptop off and back on and attempt to open Bigpond I get the message that the USB can't be detected. The USB is lit up with a solid blue light but still won't work.
If you've had the same problem and can suggest a fix then I would be most grateful. I'm a little technologically challenged (as you can probably tell from the speal above) so please explain in terms that I may possibly understand - thanks.
Solutions to the Problem Bigpond (Telstra) Mobile Broadband USB - not detected
Step 1: Try connecting the device to a different USB Port and check.
Step 2: Run the Fix it from Hardware devices are not working or are not detected in Windows “
Also refer to “What to do when a device isn't installed properly”: http://windows.microsoft.com/en-US/windows7/What-to-do-when-a-device-isnt-installed-properly
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